Returns & Exchanges
At Scoots, we want you to love your new look, which is why we offer a 30-day hassle-free return window for all unworn apparel with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your refund or exchange is handled swiftly.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email.
Pack Your Items
Place the items in their original packaging, ensuring all tags are intact, and securely attach the shipping label to the outside of the box.
Drop Off and Track
Drop your package at any authorized carrier location; you will receive a notification and your refund once our warehouse team inspects the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing